Explore a Career with Call To Freedom

Reentry & Rural Case Manager
Call to Freedom | Full-Time | Non-Exempt | Rapid City Area

Mission-driven role supporting survivors of human trafficking

As a Reentry & Rural Case Manager at Call to Freedom, you will walk alongside individuals transitioning out of exploitation and incarceration—connecting them to safety, support, and resources that help them move toward independence and healing.

At Call to Freedom, we are committed to identifying and responding to the needs of individuals at risk of human trafficking and those working to transition out of exploitation. This role plays a vital part in supporting survivors preparing for reentry into the community and ensuring they have access to the services and support systems they need to succeed.

What You'll Do

• Provide trauma-informed case management for survivors of trafficking and exploitation
• Conduct intake screenings, assessments, and ongoing case management
• Develop individualized service plans with youth and adult clients
• Coordinate services with correctional facilities, rural response teams, shelters, halfway houses, and other community partners
• Conduct phone, video, and in-person visits with incarcerated and community-based clients
• Maintain documentation and enter client data in the database system
• Assist with transportation for clients when appropriate
• Provide education and training to community partners on human trafficking and trauma-informed care
• Participate in collaborative care meetings and community outreach efforts

What We're Looking For

• Passion for supporting survivors of trauma and exploitation
• Strong communication and relationship-building skills
• Ability to work independently while collaborating with a team
• Flexible, self-directed, and responsive
• Organized and able to manage multiple priorities and client cases

Why People Love Working Here

Benefits include:

• Competitive pay: $18 - $23/hour - depending on experience

• Health, dental, and vision insurance, including three health plan options, with two plans fully covered for employee-only coverage

• Generous paid time off, including vacation, sick leave, and paid holidays

• Retirement plan with employer contribution

• Professional development and ongoing training opportunities

• A supportive, mission-focused team culture

• Opportunities for growth and advancement within a nonprofit making a meaningful impact

What You'll Need

• Bachelor’s degree in Social Work, Counseling, or related field preferred

• Experience in case management with victims of violence, trafficking, trauma, substance abuse, or mental health challenges

• Experience working with correctional settings preferred

• Training in trauma-informed care is beneficial

• Valid driver’s license and ability to maintain motor vehicle insurance required

• Ability to travel throughout the region up to 3–4 days per week (depending on future growth), including occasional overnight trips

• Flexibility for occasional evening or weekend hours as needed

Additional Requirements

• Ability to sit at a computer for extended periods
• Ability to occasionally lift up to 30 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Who We Are

Call to Freedom works to identify and support individuals at risk of human trafficking and those transitioning out of exploitation. Through outreach, prevention education, and survivor services, we partner with communities to bring hope, healing, and restoration to those impacted by trafficking.

If you are passionate about advocacy, justice, and walking alongside survivors on their path to freedom, we encourage you to apply.

case manager, victim advocate, social worker, survivor services